Problème de ralentissement avec SPBBCSvc.exe

sweet_kaia03 · Inscrit le: 01 Juin 2007 Messages: 1

Bonjour,
Voilà, j'ai un problème depuis hier avec mon PC, problème qui a l'air assez récurrent d'ailleurs. En effet, mon ordi est très lent et ce dû à un programme appartenant à Norton : SPBBCSvc.exe.
Ayant lu les nombreux messages concernant ce problème, j'ai installé HijackThis et lancé un scan et voilà le rapport que j'obtiens :

Logfile of HijackThis v1.99.1
Scan saved at 01:40:47, on 02/06/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
C:\Program Files\Fichiers communs\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Fichiers communs\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Fichiers communs\LightScribe\LSSrvc.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
C:\Utils\Norton AntiVirus\navapsvc.exe
C:\Utils\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology

Drivers\Elservice.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_11\bin\jusched.exe
C:\Program Files\USB Disk Win98 Driver\Res.EXE
C:\Utils\QuickTime\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Utils\MessengerSkinner\MessengerSkinner.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Fichiers communs\Symantec Shared\Security

Console\NSCSRVCE.EXE
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Java\jre1.5.0_11\bin\jucheck.exe
C:\HP\KBD\KBD.EXE
c:\windows\system\hpsysdrv.exe
C:\Utils\NORTON~1\navw32.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Utils\Hijackthis Version Française\VERSION TRADUITE ORIGINALE.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL

=

http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=FR_FR&c=64&

bd=PAVILION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=FR_FR&c=64&

bd=PAVILION&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://fr.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL

= http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=FR_FR&c=64&

bd=PAVILION&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=FR_FR&c=64&bd

=PAVILION&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=FR_FR&c=64&

bd=PAVILION&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =

http://service1.symantec.com/support/tsgeninfo.nsf/docid/20050715120121

39
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title =

Windows Internet Explorer fourni par Yahoo! France
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName

= Liens
R3 - URLSearchHook: Yahoo! Toolbar -

{EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper -

{02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program

Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: DgnWebIE - {2843DAC1-05EF-11D2-95BA-0060083493D6} -

C:\Utils\Dragon Naturally Speaking\Program\web_ie.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no

file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -

C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no

file)
O2 - BHO: Windows Live Sign-in Helper -

{9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Fichiers

communs\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} -

C:\Utils\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no

file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} -

C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B}

- C:\Utils\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix

Storage Manager\Iaanotif.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE

C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia

Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot

Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software

Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec

Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program

Files\Java\jre1.5.0_11\bin\jusched.exe"
O4 - HKLM\..\Run: [USB Storage Toolbox] C:\Program Files\USB Disk Win98

Driver\Res.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Utils\QuickTime\iTunesHelper.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN

Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [IncrediMail] C:\Program

Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [messengerskinner]

C:\Utils\MessengerSkinner\MessengerSkinner.exe
O4 - Startup: Eurobarre.lnk = C:\Program Files\Eurobarre\eb.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program

Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Lancement rapide d'Adobe Reader.lnk = C:\Program

Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Utils\Microsoft

Office\Office10\OSA.EXE
O8 - Extra context menu item: &Add animation to IncrediMail Style Box -

C:\Program Files\IncrediMail\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: E&xporter vers Microsoft Excel -

res://C:\Utils\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Console Java (Sun) -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Aide à la connexion -

{E2D4D26B-0180-43a4-B05F-462D6D54C789} -

C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca

,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Aide à la connexion -

{E2D4D26B-0180-43a4-B05F-462D6D54C789} -

C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca

,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

%windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network

Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - SolidConverterPDF - (no file) (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://fr.yahoo.com
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) -

http://messenger.zone.msn.com/FR-FR/a-UNO1/GAME_UNO1.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3}

(CPlayFirstDinerDash2Control Object) -

http://webgames.d.tmsrv.com/c=8490b35488e5efde2b35555f04ec39a5/aff=t_25

oa_frca_wg/p/release/playfirst/wg_dinerdash2/dinerdash2/DinerDash2.1.0.

0.48.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class)

-

http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client

/muweb_site.cab?1172778894359
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader

Control) - http://www.mypix.com/fr/fr/importer/ImageUploader4.cab
O16 - DPF: {87AF076E-D86D-4E87-ADDD-F05804E1F150} (VirginMega

DownloadManager) -

https://www.virginmega.fr/DownloadManager/Release/Prod/DownMan.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient

Class) -

http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.ca

b
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game

Host) -

http://jeuxentelechargement.orange.fr/Gameshell/GameHost/1.0/OberonGame

Host.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash

Object) -

http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} -

C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} -

C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} -

C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Boonty Games - BOONTY - C:\Program Files\Fichiers

communs\BOONTY Shared\Service\Boonty.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation

- C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec

Corporation - C:\Program Files\Fichiers communs\Symantec

Shared\ccSetMgr.exe
O23 - Service: Intel(R) Quick Resume technology (ELService) - Intel

Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume

Technology Drivers\Elservice.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel

Corporation - C:\Program Files\Intel\Intel Matrix Storage

Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision

Corporation - C:\Program Files\Fichiers

communs\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Service de l'iPod (iPod Service) - Apple Inc. -

C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service

(LightScribeService) - Hewlett-Packard Company - C:\Program

Files\Fichiers communs\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation -

C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) -

Symantec Corporation - C:\Utils\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) -

Symantec Corporation - C:\Utils\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec

Corporation - C:\Program Files\Fichiers communs\Symantec

Shared\Security Console\NSCSRVCE.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA

Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Planificateur LiveUpdate automatique - Symantec

Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation -

C:\Utils\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec

Corporation - C:\Program Files\Fichiers communs\Symantec

Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Program

Files\Fichiers communs\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program

Files\Fichiers communs\Symantec Shared\CCPD-LC\symlcsvc.exe

Voilà, j'espère que vous pourrez y voir clair dans ce charabia ^^ et répondre à mon problème.
Je vous remercie par avance.

sweet_kaia03